Payment can be made by Certified Check, Money Order, Bank Check, Wire Transfer or Credit Card. Outside US, please send US Dollars on a US Bank or Bank Wire Transfer.
Digital photo’s “Happily” provided via Internet, free of charge.
We usually ship by FedEx or UPS. With the high quality of instruments that we offer it is recommended that you use this safe and reliable method of shipping. On special request, we will try to accommodate all special shipping requests. All shipments are fully insured. Customer pays all shipping, insurance and any bank charges, including any returned merchandise. All insurance claims are the responsibility of the customer. If your transaction involves a trade, and you reject the instrument we send you, we have the choice either to return your trade instrument or refund the cash value allowed for it in the trade deal.
We are open 7 days a week by appointment only.
A 25% Non-Refundable deposit will hold any guitar for 30 days! All Sales final on layaway purchases. No returns, no refunds and no exceptions!
All Amp sales are final. No exceptions.
Upon receipt if you are dissatisfied with your purchase, you must notify us within 24 hours and we will refund your money as soon as the merchandise is returned to us in the same condition as when shipped (except for layaways and COD's). Customer is responsible for all shipping, insurance and bank charges that may occur. Any guitar returned not in the same condition as sent or for a frivolous reason is subject to 10% or more restocking fee at our sole discretion. All returns must be fully insured. There will be no approval period for items held in our shop for longer than 14 days from the point of purchase. The 24 hour approval period is available for items shipped within 14 days of purchase.
When an instrument is placed on hold, it is reserved for the purchaser exclusively and withdrawn from the market. No subsequent offer, regardless of amount, will break a hold once it has been reserved for you. In return, we expect that a hold request is a commitment to purchase. To avoid abuse of the process, hold requests must not be made without the express intent to receive the instrument for approval. Therefore, hold requests that are canceled before shipment of any order are assessed a cancellation fee of $100
All merchandise is subject to prior sale. Prices subject to change. Not responsible for typographical errors.
WE APPRECIATE YOUR BUSINESS!!!